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Competitiveness: Paperless material certificates are highly appreciated
Time saving, no more typing mistakes, reduced administrative work, improved recording, automated control operations, error prevention, statistical follow-up and increased customer loyalty: the positive results of the paperless certificates exchanged between ArcelorMittal and Bowden have exceeded all expectations.
Further to the work of a group initiated by the “Association Française de Forge” (AFF – French forging association) and Cetim, the implementation of the paperless material certificate exchange between ArcelorMittal’s site (Revigny/Ornain, France) and Bowden (first-rank automobile equipment manufacturer) is highly appreciated by industrialists. Infodev, which has created the “AGI” integrated management software package used by Bowden, has also taken part in this action. Various examples of actual certificates submitted and received have been tested.
Tests have also been carried out between ArcelorMittal’s Commercy site and two other companies: Bamesa and Unitol. These tests confirmed the operational qualities of SBS Studio’s Macda demonstrator, of its interface with the Auto-gration connector and of the various available functions.
In addition to the identified advantages (time saving, no more typing mistakes, reduced administrative work, improved recording, automated control operations, error prevention, statistical follow-up), the entire quality process for the processing of the materials received by Bowden has resulted improved: a good point which improves customer loyalty. This initiative is also an opportunity for ArcelorMittal to meet a recurring demand from its customers and, therefore, to increase the added value related to customer service.
Photo: @Fotolia-RAW-Fotolia
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